Sr. field applications engineer (robotics) - description

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Position Summary

Under minimum supervision, provide technical support for robot products and applications to key accounts and sales channel personnel. May also develop and/or deliver technical training to customers, distributors and personnel on all products.

Position Duties & Responsibilities:

· Provide technical support for robot-based products (PLC, Servo, Motion Control, Robot) and applications to sales personnel focusing on key/target accounts. May also develop and/or deliver technical training to customers, distributors and personnel on all products.

· Provide on-site application engineering and product consulting.

· Serve as the escalated technical resource subject matter expert on robot products and applications.

· Maintain technical documents and documentation on products, as assigned.

· Develop technical/application notes where applicable, detailing start-up procedures of new products.

· Maintain current knowledge of new products and applications, through self-study, hands-on testing of demo units, and seminar attendance.

· Provide technical product and solution training to customers, distributors and personnel on products. Actively identify opportunities for custom training classes. 

· Deliver presentations to external organi­zations or entities.

· Document support case data utilizing CRM.

· Perform other duties as assigned.

Education & Qualifications:

· BS in Electrical Engineering or equivalent experience. 

· 7-10 years of application experience with robot applications and products. 

· Experience with CNC, PLC, VFD, HMI, Servo, Motion Control, Robot, CNC, and Control Networks and other industrialautomation applications. 

· Ability to develop and maintain in-depth, up-to-date technical knowledge, including the latest MEAU products, and to serve as escalated technical resource (subject matter expert [SME]).

· Technical writing skills.

· Ability to operate effectively as part of a team.

· Customer service and phone skills.

· Professional, patient, positive, confident communication style and attitude.

· Ability to write and perform technical product and solution training for groups.

· Organization skills, i.e. for documents, demos, work area and time management.

Desired Skills & Characteristics:

· Strong background in PLCs, VFDs, HMIs, and networking, process control and IEC 1131 programming standards is preferred.

· Some experience with PC hardware and software required with specific experience in industrial applications is preferred.

· Ability to discuss customer application requirements on phone or in person.

· Experience with SolidWorks and developing application simulations. 

Travel:

Approximately 50% required

Location:

Position is located in the Southern California Area