Sr. Field Application Engineer - description

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Position Summary

Under minimum supervision, the Sr. Field Application Engineer will provide technical support for products and applications to key accounts and sales channel personnel. May also develop and/or deliver technical training to customers, distributors and personnel on all products.

Location:

Position is located in the Southern California Area

Position Duties & Responsibilities:

· Provide technical support for products and applications to sales channel personnel and key accounts. May also develop and/or deliver technical training to customers, distributors and personnel on all products.

· Provide on-site application engineering and product consulting.

· Serve as the escalated technical resource (subject matter expert [SME]) to distributors.

oMaintain technical documents and documentation on products, as assigned.

oDevelop technical/application notes where applicable, detailing start-up procedures of new products.

oMaintain current knowledge of new products and applications, through self-study, hands-on testing of demo units, and seminar attendance.

· Provide technical product and solution training and demonstration to customers, distributors and personnel on products. Actively identify opportunities for custom training classes.

oDeliver presentations to external organi­zations or entities.

· Document activities utilizing CRM.

· Perform other duties as assigned.  

Desired Skills and Characteristics: 

· Strong background in PLCs, VFDs, HMIs, and networking, process control and IEC 1131 programming standards is preferred.

· Some experience with PC hardware and software required with specific experience in industrial applications is preferred

· Ability to discuss customer application requirements on phone or in person

Education & Qualifications:

· BS in Electrical Engineering or equivalent experience.

· 5 + years of application experience with industrial automation products.

· Experience with PLC, VFD, HMI, Servo, Control Networks and other industrial automation applications.

· Ability to develop and maintain in-depth, up-to-date technical knowledge, including the latest MEAU products, and to serve as escalated technical resource (subject matter expert [SME]).

· Technical writing skills.

· Project management skills.

· Ability to operate effectively as part of a team.

· Customer service and phone skills.

· Professional, patient, positive, confident communication style and attitude.

· Ability to write and perform technical product and solution training for groups.

· Organization skills, i.e. for documents, demos, work area and time management.

Travel:

25-50% Travel for training and application support within North America, Europe and Japan.